– we exist to make sure that you have all you need to enjoy every second of your subscription with us. We want to make your browsing enjoyable. Our composed groups of representatives are here to make your life easier. We want you to know that we will do whatever it takes to make sure that you are satisfied with your subscription with us. We will answer any and all of your questions and concerns you may have to the very best of our abilities. Why not send them to us? The Frequently Asked Question Page recaps some of the normally asked questions by our customers. Take a moment to look thorough and see if your question has already been answered. If it hasn’t, then please call us at +1-877-644-9863 +44-808-175-5921, you can also email us at [email protected]. We also have a Live Support Feature, which allows you to chat with someone over the Internet right away.

I have a question about upgrading my account?

If the answer you are looking for is not on our FAQ page, then please call us at +1-877-644-9863 +44-808-175-5921 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.

How can I cancel my membership?

If you want to cancel your membership with us you can email us at [email protected] call us at +1-877-644-9863 +44-808-175-5921, or speak to one of our representatives about it via Live Chat.

I only wanted a trial membership. Why am I still being charged?

All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.

I forgot my login information, can someone help?

Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-877-644-9863 +44-808-175-5921 as well as by using the email form or the Live Chat feature on the website.

My credit card keeps getting declined and I don’t know why?

There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-877-644-9863 +44-808-175-5921 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.

Can others see my personal information?

No. Your privacy is protected and other users will not be able to see your personal information. If you would like more information about our privacy policy, give us a call at +1-877-644-9863 +44-808-175-5921 or send us an email at [email protected].

How do I know it is safe to put my credit card information online?

We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-877-644-9863 +44-808-175-5921 or email us at [email protected].